Every E-max destruction system is designed and built to provide maximum productivity and operating efficiency throughout its working life. With proper care and maintenance, your E-max equipment will provide the best return on your investment for years to come.
Our Pre-Sales Support department is the primary point of contact with our reseller partners. Staffed by certified senior technical consultants, product specialists and sales support engineers, Pre-Sales Support represents one of our most important value-added functions – providing you, with the information you need to complete the solution. Our country and partner sales managers are on hand and ready to provide our channel with any and all resources, from pre-sales to post-sales implementation and support.
- Establish and enhance partner relationship.
- Provide end to end consultations & technical support.
- Deliver Business solutions & design consultations.
- Initiate Joint customer activities.
- Pre-sales training.
Services during the sales
In the processing of the clients purchasing the equipment, we will adopt a series of rigorous service style to offer clients the satisfactory and considerate service.
If you are an oversea client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.
E-max through the own established system that have efficient mechanism, worldwide service and excellent supply network, ensure the spare parts and materials’ demand and consumption of the clients in production activities.
We respect clients and always devote ourselves to improving the total value of clients:
- Pre-check and accept products ahead of delivery;
- help clients to draft solving plans.
After-sales services support is as critical to the success of a maintenance program as the equipment itself. For this reason, E-max After Sales Department has been ready to help you all the time.
E-max provides maintenance services to support your on-going needs: 24hours/7 days. We offer in-house (phone or e-mail) service help and also offer on-site service should you need further assistance.
E-Max Industry prides itself on standing behind what we sell, and back that up with one of the best service departments in the industry.
We are ready to help you.